Política de envío

Order Processing:

  • All orders will be processed within 14-21 business days, taking into account the current volume of orders.

Shipping Methods:

  • For orders within the USA, we ship via UPS or USPS with an estimated delivery time of 3-7 business days.
  • International orders will be shipped with an estimated delivery time of 4-14+ business days.
  • The actual shipping method used depends on the carrier method selected during checkout.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs during the checkout process before finalizing your purchase.

Customs and Duties (International Orders):

  • For international orders, please note that customs and duties may be applicable upon arrival in the destination country. These charges are the responsibility of the recipient.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.

Delays:

  • While we make every effort to process and deliver orders within the specified time frames, external factors such as customs clearance or unforeseen circumstances may cause delays. We appreciate your understanding in such situations.

Express Shipping:

  • If you require expedited shipping, please contact us at shopdverano@yahoo.com before placing your order to discuss available options and associated costs.

Contact Information:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact us at shopdverano@yahoo.com.

Thank you for your patience and understanding. We appreciate your trust in D'VERANO, and we are dedicated to ensuring a smooth and reliable shipping experience for all our customers.